Home Made is a mobile app connecting households and organizations with skilled professionals - from cleaners and electricians to carpenters and stylists - all at the tap of a button.
User's have had a hard time getting good skilled professionals at the particular time they need the service. Some of these services might include painter, tutor beautician & many more.
The main aim of this project is to give users an intuitive & smooth experiences & obtain all their needs by the services provided. Home Made app allows users request, book & hire professionals with ease & comfort.
Prior to initiation, comprehensive user research, interviews, competitor analysis, and empathy mapping were conducted to crystallize the project's vision.
The goal is to create a swift, smooth, and understandable user experience. Wireframes are utilized to envision the application's layout.
A visually stimulating and captivating user interface, featuring an interactive color palette and distinctive iconography, is designed to engage and attract users effectively.
The User-Centered Design (UCD) methodology was integral to my design process, emphasizing a user-first approach throughout each phase. The project timeline illustrates the duration spent on each stage, from initial research to the completion of the final product.
The target audience are household & families. It can be used by both single Men & Women who have busy schedules as well as for their comfort & also for families.
Thus is the average age of single men & women who spend their valuable time busy with work & will benefit greatly from the services rendered by Artisan.
They are the family people. They are mostly the busiest & the ones with kids. They are more likely to need various services that will help ease their busy schedule.
They are the elderly ones who usually have grand-children & most likely to need various services to help with daily chores.
I carried out a survey on 32 people from all walks of life to better understand user problems & challenges. Some survey questions & statistics result are given below.
Of respondents agree that they have recurring services they need artisans for at home.
Of respondents said they have not used an app that helps solve this problem.
Of respondents out of 32 people said Jiji helps solve a similar problem.
Of respondents agree that an all-in-one mobile app to hire artisans will help solve this problem.
The findings from the user research & analysis helped access user behaviors & attitudes which is elaborated in user persona & empathy map.
"With my busy schedule and working from home at times, I would love to be able to book a variety of services at the beginning of the week for all the daily services needed for that week."
Expresses desire to recommend trusted artisans to friends, mentions challenges with scheduling services due to busy lifestyle, and emphasizes importance of finding verified, high-quality service providers
Believes that finding verified artisans is crucial for ensuring quality service, acknowledges the importance of scheduling services in advance to avoid last-minute chaos, and expresses frustration with unreliable service providers
Feels the need to find reliable artisans to avoid last-minute scheduling issues, acknowledges the importance of scheduling services in advance, and expresses frustration with unreliable service providers
Takes initiative to find and book services in advance, seeks recommendations from friends, and actively seeks out verified artisans to ensure quality service
I interviewed users, workers and artisans to understand their experiences and gather insights for improving the service.
Sales Executive
The app's handy, but a clearer pricing structure upfront would be helpful to avoid surprises.
The prototype is a visual representation of the final product, showcasing the design, layout, and functionality.
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